MyChart Help

For assistance with MyChart, please contact the UNC Health Outpatient Access Center at (888) 996-2767. The center is open Monday through Friday from 8 a.m. - 7 p.m.

Published on January 14, 2022

Price Transparency

UNC Health Southeastern exists to provide quality regional health care in a safe, compassionate and efficient environment. The price transparency policy of UNC Health Southeastern is to allow our patients to obtain our standard charges in compliance with the Affordable Care Act.

Effective January 1, 2020 (Prices subject to change.)

Standard Charges

All Payors [CSV]

All Payors [PDF]


AETNA Medicare


BCBS Medicare


Humana Medicare


United Healthcare

United Healthcare Medicare

Price Transparency Disclaimer

The information provided is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster. Charges are different from payments. Chargemaster information is not a helpful tool for patients to estimate what they will pay for health care services.

For more information about the cost of your care, please contact our patient financial services staff at 300 W. 27th Street, Lumberton, N.C. or call 8a.m. to 5p.m. Monday through Friday (910) 671-5047.

Contact Us

You can conveniently apply for UNC Health financial assistance through your existing My UNC Chart account or a new one you create. My UNC Chart is our secure, online patient portal where you can apply for financial assistance, submit your supporting documents, and more.

Apply by Fax or Mail
Submit your complete financial assistance application and supporting documents:
Mail to:
Attention Financial Assistance
500 Eastowne Drive 2nd Floor
Chapel Hill, NC 27514
Secure fax: (984) 974-6454

Contact Financial Assistance
Speak with a Financial Navigator Monday through Thursday, 8:30 a.m. – 4:30 p.m. and Friday, 8:30 a.m. – 12:30 p.m. For your privacy and security, you will need to provide your account number and other information before we can discuss your account.
(866) 704-5286 (toll-free)
(984) 974-3425