Published on August 09, 2021

UNC Health Southeastern updates visitation guidelines

UNC Southeastern building In an ongoing effort to protect and care for the community, UNC Health Southeastern is providing an update to visitation guidelines which are effective beginning Monday, August 9.

Patients in outpatient and physician services clinic locations may be accompanied by one caregiver when needed. Visitors must wear face coverings and pass screenings to include temperature checks.

In the hospital setting, non-COVID-19 adult patients will be allowed one visitor for their hospital stay between the hours of 10 a.m. and 6 p.m. One visitor will be allowed with the patient at any given time during visitation hours. In order to manage this process, visitors will be required to check in and drop off their temporary ID prior to exiting the facility. Exceptions may be made in special circumstances to meet the needs of the patient or family at the provider’s discretion. Current exceptions for laboring, pediatric and NICU patients, as well as those who are receiving end-of-life care, remain in place.

All visitors must be at least 18 years of age. Individuals who are over 65 or pregnant and have not received the COVID-19 vaccine are discouraged from visiting. Visitors must wear a face covering, present valid photo identification, pass daily screenings to include temperature checks, and be non-immunocompromised.

No visitors will be allowed into the Emergency Department. The only exceptions will be for dementia patients, pediatric patients, and critical emergencies (i.e. any emergent case such as, but not limited to automobile accidents, Death On Arrival, Gunshot Wounds etc.) where only one support person will be allowed after the patient has been placed in the Emergency Room.

Effective September 21, all visitors will be required to show proof of vaccination at the time of check-in. Specific information regarding guidelines will follow at a later date.

Family and friends who are unable to visit are encouraged to contact their loved ones through telephone or video calls. Assistance with video calls may be arranged by appointment through UNC Health Southeastern’ s Guest Services department.

Concerns or questions may also be directed to Guest Services by calling (910) 671-5592.